Let's Get You Started - IT Services

Now let's get you started on your School's Online Orientation. At Sunway University, we advocate for online and self-paced learning where students would be in control of their academic experience. We will take you through step by step to activate your account and for you to take full advantage of the eLearn platform.

For best experience, please use Mozilla Firefox or Google Chrome only as eLearn doesn’t support Internet Explorer and Microsoft Edge browser.

Activate Your Student Account

You may refer here for your Orientation Schedules.

Please skip this step if you already have existing Sunway iMail account. Straight log-on to your eLearn.

ADTP students do not need to activate your accounts. CAE has already done it for you.

Students from all programmes except those from ADTP may activate their account from 18 January 2021 onwards.

Refer to your letter of offer. You may find your Student ID (8 digits) there and use that to activate your account.

Tap here for account activation guide.

Tap here to start.

Once you are in the system, use your Student ID as your Username and enter the default password.

The default password is: YYYYMmmXXXX
YYYY - 4 digit year of birth eg 2000
Mmm - 3 letter birth month with initial cap eg Feb
XXXX - last 4 characters of IC No (Malaysian) or Passport No (non-Malaysian) eg 5104

Default password example: 2000Feb5104

Change the Password

The page will prompt you to change your password. It is important to regularly change your password for better security.

After you have activated your account, please allow 60 mins for eLearn to sync to your new password, before you log on to it.

For ADTP students, do not change your password until 29 January 2021. Please refer to the email sent to you by CAE for eLearn and iZone log-in.

Start Your School's/ Centre's Online Orientation

Here is where your academic experience begin; from checking your course to the class schedule and other important announcements. Click here to begin.

Click here if you need the elearn step-by-step guide. 

School Orientation only commences on 22 January 2021. Pre-Orientation will be on 18 January 2021. You may refer here for your Orientation Schedules.


Student IT Facilities Guide

Click here if you like to learn more about what IT Services


  1. Link embedded in the icons (except Campus Wi-Fi: SunwayEdu).
  2. Same-sign on: Once activated, all campus systems login will be using the changed password.
  3. iZone, eLearn, vLab & Wi-Fi login using Student ID only (eg. 14052518)
  4. iMail Log In Format: Student ID@imail.sunway.edu.my (e.g. 14052518@imail.sunway.edu.my)
  5. For ITS assistance, please send email to helpdesk@sunway.edu.my




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