Associate Professor Dr Malissa Maria Mahmud

Dr Malissa

Associate Professor Dr Malissa Maria Mahmud

  • Dean, School of Education and Head, Professional and Continuing Education
Department of Professional and Continuing Education
Google Scholar ORCID Scopus ResearchGate Web of Science
SDGs Focus
Quality Education

Biography

Malissa Maria Mahmud is passionate about fostering inclusive, equitable, and lifelong access to high-quality education opportunities for all. Her research explores a broad spectrum of topics in instructional technologies, with a particular focus on post-pandemic modalities. Over the course of her professional career, she has received acclaim for her valuable contributions, presenting and publishing in esteemed conferences and journals. Notably, she has received accolades for research excellence and has been acknowledged for her excellence in teaching. 

Academic & Professional Qualifications

  • Doctor of Philosophy (Instructional Technology), Universiti Teknologi MARA (2017)
  • MESL, focus in Human Communication, University of Malaya (2007)
  • Bachelor of Education (TESL), minor in Fine Arts, University of Malaya (2002)
  • Asasi Sains, University of Malaya (1997)

Research Interests

  • Sustainable Educational Technologies
  • Human Computer Interaction (UI) in Education
  • Open Educational Resources
  • m-Learning

Teaching Areas

  • Research Methodology
  • Design and Innovation in Sustainable Teaching and Learning
  • Digital and Expanding Literacies
  • Trends and Futures in Digital Learning

Notable Publications

  1. Ramli, N. F. M., Mat, N. H. C., Zakaria, S. F., Rusli, R., Manap, M. R., & Mahmud, M. M. (2023, September). Examining the Need for Digital Literacy Skills among ESL/EFL Malaysian and Chinese Postgraduates. In Proceedings of the 4th International Conference on English Language Teaching (ICON-ELT 2023) (Vol. 780, p. 280). Springer Nature.
  2. Rusli, R., Zakaria, S. F., Ramli, N. F. M., Mahmud, M. M., & Manap, M. R. (2023). Unraveling the Underlying Factors of Depression Among Malaysian Undergraduates. Asian Journal of Research in Education and Social Sciences, 5(3), 123-130.
  3. Waheed, Z., Lashari, T.A., Lashari, S.A., Fatima, T., & Mahmud M.M. (2023). Investigating Student’s Motivation and Learning Performance Using Technology Integrated Model. Natural Science Edition 19(6), 737 – 743.  
  4. Mahmud, M. M., Fatima, T., Lashari, T. A., & Waheed, Z. (2023). Exploring the Impact of Web 2.0 Tools on 21st Century Skills of EFL Learners in Pakistan. Education Sciences. 12(384), 1-15. 
  5. Mahmud, M. M., & Wong, S. F. (2023). Through the Lens of Students: MS Teams as a Sustainable Pedagogical Tool. IEEE Xplore. 386- 390. 
  6. Wong, S. F., & Mahmud, M. M. (2023) Student Perspective of Online Pedagogy Post COVID-19. A Missed Opportunity? IEEE Xplore. 339 – 343.
  7. Wong, S. F., Mahmud, M. M., & Wong, S. S. (2022). Blackboard and Virtual Station Rotation Model: Effectiveness of Learning Calculus. In International Conference Proceedings Series.
  8. Mahmud, M. M., Wong, S. F., Ismail, O., & Wong, S. S. (2022) Data Visualization Literacy: Multimodal skills in the age of Internet of Things (IoT). In International Conference Proceedings Series.
  9. Ahmad, R., Nagasundram, U., Sharif, M. N. M., Yaacob, Y., Mahmud, M. M., Ishak, N. S., A’seri, M. S. M., & Ibrahim, I. (2022) Information and Communications Technology (ICT) as a Teaching and Learning Tool: A Study of Students’ Readiness and Satisfaction. International Journal of Learning, Teaching and Educational Research. 21(10). 
  10. Mahmud, M. M., & Wong, S. F. (2022). Digital age: The importance of 21st century skills among the undergraduates. Frontiers in Education. 7, 1-9. 
  11. Ahmad, R., Nagasundram, U., Mohamed, M. N., Sharif, Y. Y., Mahmud, M. M., Syazwani, N., Ishak, M. S. M., & Ibrahim, I. (2022). Of Students’ Readiness and Satisfaction. International Journal of Learning, Teaching and Educational Research. 21(10), 381-394. 
  12. Mahmud, M. M. and Wong S. F. (2022). Stakeholder’s Perspectives of the Twenty-First Century Skills. Front. Educ. 7:931488, 1 – 8.
  13. San Wong, S., Wong, S. F., & Mahmud, M. M. (2022). Embracing OneNote as an Online Pedagogy. Asian Social Science, 18(8), 1-12.
  14. Ismail, O., Basri, N. A., Othman, S., Azhari, M. A., Zahari, N. S., & Mahmud, M. M. (2022). Electronic-Based English Qualifying Test (EQT): Students’ Perception and Motivation. International Journal of Academic Research in Business and Social Sciences. 12(5), 1971– 1981.
  15. Wong, S. F., Mahmud, M. M., & Wong, S. S. (2021, November). Students’ Performance and Engagement in Discrete Mathematics Online Learning During COVID-19 Pandemic. In The International Conference on Information, Communication & Cybersecurity (pp. 354-365). Springer, Cham.
  16. Mahmud, M. M., Wong, S. F., & Ismail, O. (2021, November). Emerging Learning Environments and Technologies Post Covid-19 Pandemic: What’s Next?. In The International Conference on Information, Communication & Cybersecurity (pp. 308-319). Springer, Cham.
  17. Mahmud, M. M., Wong, S. F., & Ramachandiran, C. R. (2021, May). Deconstructing Self-Regulated Learning Skills in the Emergency Remote Learning. In 2021 the 6th International Conference on Distance Education and Learning (pp. 202-206).
  18. Wong, S. F., Mahmud, M. M., & Wong, S. S. (2021, May). Effect of Change to Asynchronous Mode of Learning Calculus in Higher Education During the COVID-19 Pandemic. In 2021 the 6th International Conference on Distance Education and Learning (pp. 35-39).
  19. Mahmud, M. M., & Wong, S. F. (2021). Fusing the Jigsaw Method and Microsoft Teams: A Promising Online Pedagogy. International Journal of Learning, Teaching and Educational Research, 20(11), 272-287.
  20. Ahmad, A. R., Ismail, O., Mahmud, M. M., Mohamad, F. (2021). QR4U: A Quantitative Research for You. International Invention, Innovation & Design Expo (INoDEx 2021). INOR, 615-619.  
  21. Mahmud, M. M., Yaacob, Y., Ahmad, R., Mustamam, N. I., Saparman, M. S., Ishak, N. S., Mohd A’Seri, M. S., & Sharif, M. N. M. (2021). Challenges and Opportunities of the Covid-19 Pandemic: A Lesson Learnt. International Journal of Asian Social Science, 11(11), 511–521.
  22. Yaacob, Y., Mahmud, M. M., Mustamam, N. I., Ahmad, R., Ishak, N. S., Saparman, M. S., & Sharif, M. N. M. (2021). In Search of Meaning about Digital Teaching and Learning: A Collective Reflections. International Journal of Asian Social Science, 11(10), 461-473.
  23. Roslan, A. N. M., Mahmud, M. M., & Ismail, O. (2021). Why Code-switch on WhatsApp? A Quantitative Analysis of Types and Influences of Code-switching. Asian Social Science, 17(10).
  24. Mahmud, M.M., Freeman, B. and Abu Bakar, M.S. (2021), "Technology in education: efficacies and outcomes of different delivery methods", Interactive Technology and Smart Education, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ITSE-01-2021-0021.
  25. Ismail, O., Mohd Roslan, A. N., & Mahmud, M. M. (2021). The Occurrence of Code-Switching Among Malaysian Undergraduates on WhatsApp: Review of The Literature. European Journal of English Language Teaching, 6(5), 23-38.
  26. Mahmud, M. M., & Wong, S. F. (2021). Social Media Blueprints: A Study of Self-Representation and Identity Management. International Journal of Asian Social Science, 11(6), 286-299.
  27. Mahmud, M. M., & Bakar, M. S. A. (2021). E-Learn: An Online Platform for Teaching and Learning. International Journal of Academic Research in Progressive Education and Development, 9(4), 78– 92.
  28. Basri, N. A., Ismail, O., & Mahmud, M. M. (2021). Elements in Multimedia Interactive Package (MIP) Production to Facilitate Critical Thinking Acquisition in ESL Reading. International Journal of Academic Research in Business and Social Sciences, 11(1), 633–644.
  29. Mahmud, M. M. (2020, September). Industrialising Education 4.0. Spotlight on Teaching, Volume (1), pp. 10-11. Sunway University Press.
  30. Mahmud, M. M., & Foong, W. S. (2020). Intercultural Communication Competence and Acculturation Dialectics: A Study on International Students in a Private University in Malaysia. Asian Journal of Language, Literature and Culture Studies, 1-15.
  31. Bakar, M. S. A., Ayub, N. S., Mahmud, M. M., Asri, M. A. bin M., Jaafar, F. binti, & Sahharil, N. E. binti. (2020). Exploring the Roles of Wattpad in Creative Writing Process. International Journal of Academic Research in Business and Social Sciences, 10(6), 624–632.
  32. Bakar, M. S. bin A., Karim, M. F. S. bin A., Mahmud, M. M., Muhammad, A. bin, Khan, N., & Shuki, M. S. B. M. (2020). Exploring Bestselling Novel Factors: The Technique, Structure and Narrative Writing from the Perspective of Buku Fixi Sdn Bhd. International Journal of Academic Research in Business and Social Sciences, 10(6), 643–654.  
  33. Wong, S. F., Mahmud, M. M., & Wong, S. S. (2020, April). Effectiveness of Formative E-assessment Procedure: Learning Calculus in Blended Learning Environment. In Proceedings of the 2020 8th International Conference on Communications and Broadband Networking (pp. 77-82).
  34. Mahmud, M. M., Wong, S. F., & Bakar, M. S. A. (2020, April). MOOCs: An Enquiry of Variables and Effect Sizes. In Proceedings of the 2020 8th International Conference on Communications and Broadband Networking (pp. 83-88).
  35. Mahmud, M. M., Ubrani, M. B., & Foong, W. S. (2020, January). A Meta-Analysis of Blended Learning Trends. In Proceedings of the 2020 11th International Conference on E-Education, E-Business, E-Management, and E-Learning (pp. 30-36).
  36. Mahmud, M. M., & Ismail, O. (2020, January). Measuring Quality in Blended Learning: A Multimodal of the Sloan Consortium, Key Success Indicators and Transformative Driven Mechanism. In Proceedings of the 2020 11th International Conference on E-Education, E-Business, E-Management, and E-Learning (pp. 20-24).
  37. Mahmud, M. M., Madasamy, S., Yaacob, Y., Ismail, O., & Ramachandiran, C. R. (2019). Online Assessment Designs in MOOCs: A Meta-Analysis. ICEAP 2019, 164-174.
  38. Ramachandiran, C. R., & Mahmud, M. M. (2019, May). Theorizing communicative styles on social media: an etymological shift. In Journal of Physics: Conference Series (Vol. 1228, No. 1, p. 012073). IOP Publishing.
  39. Mahmud, M. M., Ramachandiran, C. R., & Ismail, O. (2019, January). Is ratio even worth experimenting? A conceptual review in a blended ecosystem. In Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning (pp. 58-62). ACM.
  40. Ramachandiran, C. R., Mahmud, M. M., & Jomhari, N. (2019, January). A revolutionary approach in virtual learning: user-centered kansei virtual agent. In Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning (pp. 7-11). ACM.
  41.  Mahmud, M. M., Ong P. K., & Ismail, O. (2019). Aligning the Teaching of English Literature in Malaysian Context: A Narrative Review. Asian Journal of Language, Literature and Culture Studies, 2(1), 1-10.
  42. Yaacob, Y., Mahmud, M. M., & Ching, M. W. S. (2018). The Soft Skill Assessment of the Interaction and Integrity (21 Camp) Program in the Teaching and Learning Modules of the Islamic and Asian Civilizations Course in Sunway University Malaysia. ICEAP 2019, 1(1), 94-100.
  43. Ramachandiran, C. R., & Mahmud, M. M. (2018). Padlet: A Technology Tool for the 21st Century Students Skills Assessment. ICEAP 2019, 1(1), 101-107.
  44. Yaacob, Y., Mahmud, M. M., & Ching, M. W. S. (2018). Evaluating the Islamic Studies Subject’s Coursework within the paradigm of the Malaysian Qualifications Framework (MQF) Rubric. ICEAP 2019,186-194.
  45. Ramachandiran, C. R., & Mahmud, M. M. (2018). The Role of Powtoon as a Formative Assessment Tool for Higher Education Institutions. ICEAP 2019, 292-299.
  46. Mahmud, M. M., Yaacob, Y., Ramachandiran, C. R., Ching, W. S., & Ismail, O. (2018). Theories into Practices: Bloom’s Taxonomy, Comprehensive Learning Theories (CLT) and E-Assessments. ICEAP 2019, 2(2), 22-27.
  47. Mahmud, M. M. 2018. Technology and Language – What Works and What Does Not: A Meta-analysis of Blended Learning Research. The Journal of Asiatefl, Vol. 15, No. 2, 365 – 382.  
  48. Mahmud, M. M., & Wong, S. F. 2018. A Correlational Study on Subjective Well-Being (SWB) and Relationships amongst University Students. International Journal of Learning and Teaching, Vol. 4, No. 2, pp. 135 – 140.  
  49. Mahmud, M. M., & Wong, S. F. 2018. Facebook and Collaborative Learning: An Empirical Study on Online Assessment. International Journal of Learning and Teaching, Vol. 4, No. 2, pp. 107 – 113.  
  50. Mahmud, M. M. (2017). Twenty-seven Years of Technology in Practice: A Meta-Analysis and Systematic Review on Blended Learning. Turkish Online Journal of Educational Technology (TOJET). In Special Issue for INTE 2017, (pp. 748-770) / ISSN 2146-7242.
  51. Mahmud M. M., Ramachandiran C.R., Ismail O. (2018). Social Media Dependency: The Implications of Technological Communication Use Among University Students. In: Tang S., Cheah S. (eds) Redesigning Learning for Greater Social Impact. Springer, Singapore.
  52. Mahmud, M. M., & Wong, S. F. (2016). Understanding the repercussions of intercultural communicative competence: a study on the degree of students’ cultural awareness, social and communication skills. Journal of Human Sciences,13(3), 5561-5573.
  53. Mahmud, M. M., Ramachandiran, C. R., & Ismail, O. (2016). Social Media and Classroom Engagement: Students’ Perception. Journal of Media Critiques, 2(8), 197-206.
  54. Ramachandiran, C. R., Mahmud, M. M., & Jomhari, N. (2016). The Effectiveness of MORFO as a Communication Enhancement Tool in 21st Century Learning. Journal of Media Critiques, 2(8), 183-195.
  55. Ramachandiran, C. R., & Mahmud, M. M. (2016). A case study on twenty-first-century students’ skills assessment using Morfo. In Assessment for Learning Within and Beyond the Classroom (pp. 89-102). Springer Singapore.
  56. Mahmud, M. M., & Othman, I. (2015). Fostering Vocabulary Enhancement through Language Games in the Context of Blended Learning Environment. International Journal of Information Technology & Computer Science, 19(1), 13-26.
  57. Ramachandiran, C. R., Jomhari, N., Thiyagaraja, S., & Mahmud, M. M. (2015). Virtual reality based behavioural learning for autistic children. The Electronic Journal of e-Learning, 13(5), 357-365.
  58. Wong, S. C., Mahmud, M. M., & Omar, F. (2015). Spiritual Leadership Values and Organisational Behaviour in Malaysian Private Institutions of Higher Education. Pertanika Journal of Social Sciences & Humanities, 23(2).
  59. Mahmud, M. M., Ramachandiran, C. R., & Ismail, O. (2015). YouTube and English Literature: Beyond the Chalk and Board. In Taylor’s 7th Teaching and Learning Conference 2014 Proceedings (pp. 279-293). Springer Singapore.
  60. Mahmud, M. M. (2014). Communication Aptitude and Academic Success. Procedia-Social and Behavioral Sciences, 134, 125-133.
  61. Mahmud, M. M., & Ching, W. S. (2013). Corollaries of The Second Language Learners’ First Language. Academic Research International, 4(5), 277-286.
  62. Mahmud, M. M., & Ching, W. S. (2013). Efficacy of Wikipedia as a pedagogical Apparatus in the classroom. Academic Research International, 4(2), 231-242.
  63. Mahmud, M. M., & Ching, W. S. (2012). The Attitudes and Perceptions of Transfer Students Towards Non-Native Speakers English Lecturers. Academic Research International, 3(2), 371-378.
  64. Mahmud, M. M., & Ching, W. S. (2012). Facebook. Does it really work for L2 learners? Academic Research International, 3(2), 357-370.
  65. Mahmud, M. M., & Ching, W. S. (2012). Attitudes towards accented speech among radio deejays in Malaysia. Academic Research International, 2(3), 520-530.
  66. Shiet-Ching, W., Fatimah, O., & Mahmud, M. M. (2011). Work stress and outcome of stress among Malaysian managers. Psychology Research, 1(4), 270-277.
  67. Wong, S. C., Zainal, A., Omar, F., & Mahmud, M. M. (2010). Understanding Stress, Job Satisfaction and Physical Well Being of Managers. Jurnal Psikologi, 37(2), 129-139. 

Achievements & Accolades

  1. Best Paper Award in 2012, awarded by Economics Development & Research Committee
  2. Award in Teaching Quality Recognition (2014 - 2015), awarded by Sunway University
  3. Award in Student Appreciation of Teaching (2015 - 2016), awarded by Sunway University
  4. Award in Student Appreciation of Teaching (2016 - 2017), awarded by Sunway University
  5. Won a Silver Medal for IIDEX 2019 (EzUmrah Mobile App)
  6. Won a Silver Medal for IIDEX 2019 (JomSolat Mobile App)
  7. Won a Silver Medal for INoDEX 2021 (QR4U Mobile App)
  8. Won a Bronze Medal for (eCONDEV 2023) (OER)