Jeffred Tham King Why
Diploma in Hospitality & Tourism Management (Hospitality Specialisation)
Jeffred Tham King Why is the Managing Director of Thai Syok Seafood Restaurant, a restaurant serving authentic Thai delicacies.
The Sunway alumnus who completed his Diploma in Hospitality & Tourism Management (Hospitality Specialisation) in August 2007, says his role is to oversee all aspects of the business from guest satisfaction to profit and loss. He also manages over 13 full time employees working with the restaurant.
In 2008, Jeffred joined Wynn Macau as captain of Cafe Esplanada. He was then promoted to the position of Trainer of Food and Beverage (F&B) in May that year. A year later, he became Training Managerfor the F&B Division, with responsibilities managing and organising training for 1300 team members. Jeffred and his management team created the F&B Academy.
In his spare time, Jeffred enjoys photography and Teakwondo. He is now a second Dan black belt in the martial art and previously served as a president of Sunway University Teakwondo Club.
"When talking about hospitality, we talk about the 'moment of truth'. We cannot rely merely on academics but must balance it with fieldwork as well," he opined."Sunway University really excelled in this area. During my time there, the school provided a real restaurant for students to operate, a 5-star kitchen and experienced lecturers to lead the class. This was a great platform for us to put what we learnt into practice, learning to serve real customers. The patient and professional lecturers not only thaught us from books, but also shared their experience with us, equipping us well before stepping into the industry."