Please note: All mobile devices will require a built in gyroscope sensor for 360 video playback. If a 360 video is played from a device without this sensor, the video will not be rendered for 360 and will play as flat. If you are having trouble viewing in 360 from your mobile device, please consult your device documentation to make sure the gyroscope sensor is included.
Supported viewing environments and headsets
For Monoscopic playback on desktop, we recommend using the latest version of the following browsers with WebGL and hardware acceleration enabled in the browser settings:
read more here