Think Pieces

The Hidden Wealth of Neglected and Underutilised Crops

  • Rachel Thomas Tharmabalan

Malaysia is known throughout the world as a country rich with unique flora and fauna, and signature culinary arts.

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What If Customers Are Not Always Right?

  • Dr Daniel Chong

What disgruntled customers want are reasonable answers to their concerns. With the growth in e-Feedback platforms (e.g.

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The Cost Of A Toxic Co-Worker

  • Vijaya Malar Arumugam

As managers are aware, the right employee or team member is crucial in taking organisations along its evolutionary path. Literature is abound with examples of the role that co-workers play to ensure organisations achieve their objectives of both profitability and employee satisfaction.

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Programming for Non-Programmers

  • Dr Sim Tze Ying

Programming is a complicated subject. It is a subject about logic. Mathematics is another subject that is closely related to logic.

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Creativity - The Secret of Business Success

  • Professor Graeme Wilkinson

Universities now turn out thousands of graduates every year who yearn to build successful careers for themselves. Some aspire to be successful entrepreneurs building their own enterprises, which is very much to be applauded as necessary for economic growth.

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The Importance of Presentation Skills in Institutions of Higher Learning

  • Arumugam Muthusamy

Presentation skills are one of the essential skill sets for students in institutions of higher learning. To help them improve their presentation skills, students are encouraged to use systematic methods to facilitate their presentations in the classroom.

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Turning Fishing Villages Into Tourism Destinations

  • Dr Teh Pek Yen

Fishing villages along the east and west coasts of Peninsular Malaysia with predominantly Malay or Chinese communities can attract tourists for several reasons. One is their location

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How To Drag Ourselves Into The 21st Century

  • Dr Michael Dent

When I was a young lad working as a management trainee, I came across a department called Organisation and Methods (O&M) and was intrigued as to what they did in there.

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Resetting The Accountancy Profession In Malaysia

  • Professor Susela Devi K Suppiah

There is general acknowledgement that the accountancy profession, if appropriately structured, supported and regulated, contributes significantly to a sound, sustainable and growing economy. The accountancy profession is poised to play an instrumental role in nation building.

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Customer Experience

  • Dr Hendry Ng

Every successful business is a customer experience business. Businesses that are customer-inadequate are bound to be disrupted by businesses that have adapted to today’s customer-centric marketplace. Customer centricity is the idea that organisations should get close to their customers.

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