Think Pieces

Ways to Improve Innovation Success Rates in Universities

March 12, 2019 marked my first anniversary of working at a university. Firmly planted in a “grow fast or die slow” commercial world, I had never considered a university as a possible workplace. While pursuing my passion for thinking ahead and putting trend-setting ideas into action, I was dubious…

Sustainability in the Age of Disruption

In a recent interview, James Manyika from the McKinsey Global Institute (MGI) asked Thomas L Friedman, the New York Times journalist and writer, about climate change. In a candid yet gutsy manner, Friedman admitted that he could do nothing about climate change but to try to “manage the unavoidable…

Racism and Lessons from George Floyd

Something more sinister than COVID-19 is hiding unnoticed. For the past five months, the world has witnessed and experienced in awe and fear the unfolding of COVID-19 from one epicentre to another—from Asia to Europe to North America and now South America. To date, the coronavirus has infected…

Resetting The Accountancy Profession In Malaysia

There is general acknowledgement that the accountancy profession, if appropriately structured, supported and regulated, contributes significantly to a sound, sustainable and growing economy. The accountancy profession is poised to play an instrumental role in nation building. The World Bank in its…

The Importance of Presentation Skills in Institutions of Higher Learning

Presentation skills are one of the essential skill sets for students in institutions of higher learning. To help them improve their presentation skills, students are encouraged to use systematic methods to facilitate their presentations in the classroom. The main purpose of emphasising presentation…

The Cost Of A Toxic Co-Worker

As managers are aware, the right employee or team member is crucial in taking organisations along its evolutionary path. Literature is abound with examples of the role that co-workers play to ensure organisations achieve their objectives of both profitability and employee satisfaction. There is…

Let's Make Learning Enjoyable

It is important to make classroom a lively and comfortable place to study. It is a challenge for any academic to create an interest in learning among students because not all subjects can engage everyone. Through careful curriculum designs, however, the use of various teaching methods may improve…

The Value of Universities

We often hear the expression that something is “purely academic”, which is usually taken to mean that, while it might be of interest (to someone, at least!), it is of little or no practical import or relevance to the real world. Speaking of the real world, I am just as often asked, as many…

The Good Impacts of COVID-19

At the time of writing, according to Worldometers, Malaysia had recorded close to 425,000 COVID-19 cases, out of which 91.8% had recovered, and at a considerably low 0.4% death rate. Although the rest of the world’s actual number of cases and deaths cannot be determined due to many untested,…

Customer Experience

Every successful business is a customer experience business. Businesses that are customer-inadequate are bound to be disrupted by businesses that have adapted to today’s customer-centric marketplace. Customer centricity is the idea that organisations should get close to their customers. The…

Data Science Degree for 21st-Century Careers

Industrial Revolution 4.0 (IR 4.0) is an age in which new disruptive technologies, such as artificial intelligence (AI), the Internet of Things (IoT), big data, and three-dimensional (3D) printing, are altering the way we live, work, learn, and communicate. This new wave of change is not the first…

Turning Fishing Villages Into Tourism Destinations

Fishing villages along the east and west coasts of Peninsular Malaysia with predominantly Malay or Chinese communities can attract tourists for several reasons. One is their location and another is the unique lifestyle and the products they offer. When such villages were thriving, the fishermen…