Frequently Asked Questions (FAQs)

Sunway University’s campus will be closed until 14th April following the government’s Movement Control Order which is to minimise Covid-19 infection. Students and staff should not attend the campus during this period. The campus will re-open on Wednesday 15th April, unless the government further extends movement restrictions.
The new semester will commence for all students on Monday April 6th.
Induction for new students will commence on Thursday 2nd April.
The University’s student residences will remain open to residents throughout the campus closure period.
Important announcements and updates will be posted on the University's website and social media. The University will also communicate via all available platforms including e-Learn, WhatsApp, etc
The Malaysia Movement Control Order (MCO) sanctions all Malaysians travelling abroad. For those who have just returned from overseas, they are required to undergo a health check and to undergo a self-quarantine for 14 days. Local travels are also suspended.
Not for the time being until further update.
Not for the time being until further update.
The University is taking the necessary precautions, in line with MCO to minimize risks of the spread of the Covid-19 to University community as a whole. Any gatherings involving external parties, including those earlier approved ones are cancelled/postponed, until further update.

 

FOR STUDENTS

Sunway University campus will be closed during the MCO closure period and students and staff cannot attend classes on campus or any other activities. The University residences will remain open to residents.
Yes. The semester starts on 6th April with orientation for new students on 2nd April. All teaching and learning will be conducted online, as will the orientation for new students. It has been decided that the entire semester from April until July will be conducted by online distance learning.
The library and teaching and learning facilities on campus will not be available. Students should not come to the campus and there will be no teaching. However, the Online Library https://sclibrary.sunway.edu.my/home will be available to students who wish to use it.
Residents can continue to stay in the University residences and will be given essential support services.
All teaching and learning will be conducted online only throughout the entire semester from April until July. For any queries regarding classes refer to your Programme Leaders.
Programme Leaders will communicate with students about online teaching, learning and assessment procedures. There will be some changes to assessments as it will not be possible to have exams in classrooms at the campus.
If you are not already in Malaysia you are advised not to travel. You should remain in your home country for the April to July semester and undertake your programme by online distance learning. Please refer to the International Office for further advice. Click here
Yes, you may return home if you are already in Malaysia and it is possible to travel and if you have internet access in your home country, so that you can engage in your studies from there. But at the present time we recommend you to stay in Malaysia to avoid risky travel at the present time and to study online here where you can access good wifi for your online studies this semester. You should refer to the International Office for further guidance.
You may defer until the August semester if you wish but this will delay your graduation date and is not advised. The University will teach all programmes online this semester from April to July and we advise you to keep up with your class group and undertake your programme online.
You may call our hotline numbers for each academic school which are available from Mondays - Fridays, 9 am - 5 pm here

The University understands that some students may need mental health counselling support during this unusual time. The Counselling Hotline can be contacted at: 018-3893220.
Supermarkets and grocery stores are open and the government has confirmed there are adequate food supplies. Food is readily available from most supermarkets and grocery stores though some supermarkets are adopting queueing systems to avoid crowding in shops to reduce the risk of virus infection. We advise you to take precautions such as using a face mask and hand sanitizer when shopping and washing your hands immediately afterwards. Many other items can be bought from online retailers such as Lazada who will deliver to your accommodation.
The University campus will re-open when restrictions are finally lifted by the government. But the University will only teach online this semester. The health and safety of our students will always be our top priority, so we will not expect students to come back to campus for classes in the April to July semester.
The University will abide by all government orders but is committed to providing online teaching and learning while the campus is closed and throughout the current semester.
The physical library will be closed but the Online Library will be accessible. Click Here
Attendance may be taken during online learning sessions. Please check your subject overview/subject outline or check with your individual subject lecturer for further information.
Yes, enrolment for new students for the April-July semester is on 2nd April online, though some flexibility is possible for late enrolments.
Companies may enable interns to work from home during the MCO closure period which can be considered as useful internship learning. Where this is not possible, internships that have been shortened by the MCO period will still be recognised as valid internships in the current exceptional circumstances.
For e-Learn, refer to your Programme Leader. Alternatively, you may contact your academic School using the numbers or email addresses available on this webpage under Important Contacts.

FOR STAFF

Staff are not permitted to come into the campus during the closure period, with the exception of those offering critical and essential services such as security staff. However, the University will continue to pay staff and will expect them to work from home as best they can under the circumstances.
Yes. For the entire semester from April until July all teaching and learning will be conducted online. Training materials for staff for online teaching are available and will be accessible during the semester. They can be accessed from:
Sharepoint:
https://sunwayeducationgroup.sharepoint.com/:f:/s/aed/EuGqfKvSBfZEn8pj4i...

Padlet:
https://padlet.com/annrosnida/sugoingonline

No. All classes should run according to the agreed timetable. In some cases, some subjects may need to be re-ordered and switched between semesters so that practical work is deferred if it cannot be done by online simulations. Programme Leaders and course teams should work creatively to ensure teaching, learning and assessment can be delivered effectively in the current exceptional circumstances.

Note: Obviously the situation is evolving quite rapidly, but we shall endeavor to let you know of any changes in circumstances as quickly as possible.

 

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